At Glass Genie, your safety is our top priority. Our ADAS Calibration ensures complete coverage and safety of your vehicle (where applicable). Modern vehicles are equipped with Advanced Driver Assistance Systems (ADAS), which include features such as lane departure warnings, automatic emergency braking, adaptive cruise control, and collision avoidance. These systems rely on cameras and sensors typically mounted to your windshield.
The Importance of Recalibration
Whenever a windshield is replaced on a vehicle equipped with ADAS, the camera must be recalibrated. Even a slight misalignment during the glass installation process can cause these safety systems to operate incorrectly or fail entirely. Glass Genie provides professional recalibration services to ensure your vehicle’s safety features are functioning according to the manufacturer’s specifications.
Lifetime ADAS Calibration Warranty
We stand behind the precision of our technical team. Glass Genie provides a Lifetime Warranty on ADAS Calibration services for as long as you own or lease the vehicle.
What is Covered:
- Calibration Precision: We warrant that the calibration performed by our technicians meets the functional requirements of your vehicle’s safety systems at the time of service.
- Service Faults: If the ADAS camera or sensor fails to function correctly due to a fault in our calibration process or the glass installation, Glass Genie will perform a secondary recalibration at no additional cost.
What is Not Covered:
- Post-Service Changes: Any changes to the vehicle’s ride height (e.g., new suspension, lifting, or lowering) or wheel alignment performed after our calibration.
- System Hardware Failure: Physical failure of the camera or sensor hardware that is unrelated to the glass installation or calibration process.
- Subsequent Damage: Damage to the windshield, camera, or sensors caused by road hazards, collisions, or external impact.
- Third-Party Adjustments: Any attempt by another repair facility or individual to adjust, move, or recalibrate the camera after our service is performed.
- Diagnostic Warning Lights: Warning lights triggered by issues unrelated to the windshield-mounted camera (e.g., engine faults or rear-view sensor issues).
Service Process
Depending on your vehicle’s requirements, we perform either Static Calibration (in-shop using specialized targets) or Dynamic Calibration (performed while driving the vehicle at specific speeds). Upon completion, we verify that the system is synchronized and ready for the road.
Making a Warranty Claim
If you receive an ADAS-related error message or believe your safety systems are not responding correctly following a windshield replacement, please contact us immediately.
- Notification: Do not ignore ADAS warning lights. Contact Glass Genie to report the issue.
- Documentation: Provide your original service receipt and details regarding the error message.
- Inspection: We will perform a diagnostic check to determine if the issue is related to the initial calibration.
Contact Information
For questions regarding ADAS calibration or to schedule a service, please reach out to our team:
- Glass Genie
- Phone: +1 (866) 231-1781
- Email: info@glassgenie.co
- Address: 6101 E Mockingbird Ln, Dallas, TX 75214, United States